FAQs

FAQs

We have answered some FAQs for you to get you thinking about our process but if you have any other queries just get in touch using the button at the top of the page.

What is your price range?

Our kitchens start from around £8,000 for apartment living or £10,000 for a house. The price will depend on your choice of worktops, sinks, taps and appliances.  

Do you offer installation?

Yes, we can take care of as much or as little as you like. Our kitchens have to be installed by our team of trained kitchen fitters but we also have builders, plumbers, electricians and tilers if you would like us to manage the whole renovation. On the other hand, if you have your own tradesmen then we can co-ordinate with them. 

Do you offer home measurement?

Yes, in fact we insist on it. If you prefer to bring dimensions to the initial consultation that will work but before the kitchen order is confirmed, it would be necessary for us to do a site survey to confirm exact dimensions. 

Do you offer a free design service?

Yes, our kitchen design service is free of charge. We will produce plans and drawings of your new kitchen as well as computer-generated 3D pictures and a virtual walk-through so you can visualise your new kitchen and walk through your new space.  

Do your kitchens come with a warranty?

Yes, if any parts of our kitchen furniture fail due to normal wear and tear, they are covered by a 5 year replacement warranty. 

What is the payment plan?

Once you agree on your new kitchen design and wish us to order the kitchen, we require a 25% deposit. This deposit confirms your price and means you can avoid any future price increases. A pre-delivery payment is then required 10 days before delivery of the remaining balance minus £150. This final balance of £150 is then due once the kitchen is complete. 

What is your delivery time?

Once you order your kitchen, delivery will be approximately 6-8 weeks. 

Who will I be dealing with during the process?

One of the benefits of having a small staff is that you will know who you are talking to when you call us. John will personally design and deal with any queries you have. He does not pass you on to someone else and he knows the whole process. 

What do I need to bring to an appointment?

For your initial consultation we like you to have some ideas about what you would like or dislike in your new kitchen. We also like you to have dimensions for your room, either architects plans or your own measurements of your existing room. 

Will you supply designs and drawings of my plan?

As above, our design service is free and we will create designs and drawings of your plan. We do not give these out before we sign contracts however you are welcome to come and view them as many times as you would like. If you would like to buy the designs then you can do so for a small fee. 

Can you take care of my whole kitchen, including appliances?

Yes, we offer the full kitchen design and installation package. We offer furniture, worktops, appliances, sinks and taps. Our furniture package includes rigid built cabinets, doors, handles, drawers, plinths, cutlery trays, anti-slip drawer mats etc. We also offer lighting and flooring solutions.  

What do I need to do to prepare for my kitchen renovation?

Your kitchen area needs to be completely clear with electrics and plumbing prepared for the new kitchen. If you wish, we can arrange for this to be done. 

Download our brochure

For the latest kitchen ranges and appliances information, download the Brigitte Kuechen brochure.

Download Brochure